Each ticket price includes a £10 non-refundable administration charge, payable at the point of purchase. This charge is made to protect New Wine’s ability to administer refund or rescheduling work should any event be postponed or cancelled due to circumstances outside of our control.
For delegates wishing to secure a booking at Flash-Sale or Early Bird prices a place can be held with a £15 fully refundable deposit only, and the remaining value of the ticket can be paid at a later date.
Non-refundable administration charges and fully-refundable deposits serve different purposes and should not be confused. This is explained further in our booking Terms and Conditions.