If you have already booked, then you should by now have received an email with all your options. Please complete that survey as soon as possible and certainly before 30 April 2021. If you haven’t received it, please email us at email@example.com with your booking reference.
There was never any financial risk to you in booking for Elements or Sixty One. You can have a full refund (including the £10 admin fee) or choose to transfer your booking to United 22 or Sixty One at the original United 21 or Sixty One flash-sale ticket price. That’s our way of saying ‘thanks for standing with us and trying to make this happen’. Just make sure you have paid in full by 5 July 2021 to take advantage of these rates.